FAQ

Present-day factory finishes add numerous layers of very specialised paints. Corben Smash Repairs uses Max Meyer paints, which are one of the the very best auto paint brands available. We regularly updates our know-how and gear to make sure that every vehicle’s paint matches. We take pride in our capacity to match up manufacturer finishes as the last part of the repair procedure. You are able to count on high quality from Corben.

Most likely, we do work for all the major insurance companies. <a href=”/Contact-us”>Call one of our friendly staff</a> to find out if your insurance provider works with us.

Regrettably, no. There are too many variables in relation to car body repairs, so we actually need to look at your vehicle and the total level of damage before we are able to accurately give you a cost along with a time frame. There is no need to make an appointment to get an estimate, simply come in between 7.30am and 4. 30pm Mon – Fri, and we will get it done for you right then and there.

Our quotes are determined by visual examination of the vehicle. Sometimes we may find more damage when we dismantle the vehicle. If this happens, we will let you know about any variations. Another cause of variation is that parts prices (which were correct at the time of quoting) have changed by the time we purchase and install them.

Yes. When we have to give you a quote for the damage on your car, we’ll arrange for your insurance provider to examine the car and confirm some documents so we can get started on your vehicle’s restoration. At Corbens, we arrange everything for you.

We don’t provide courtesy cars because someone has to pay for them and ultimately we believe the client who uses them should be the ones who pay rather than spreading the cost onto every client, including those who don’t use them. We’ll help you in checking out your insurance coverage to find out if it covers you for a replacement car while the vehicle is being fixed. We can suggest a car rental business that offers our clients economical rental vehicles.

Just about all incidents vary and it’s difficult to know just how long vehicle repairs will take. We will give you our best estimate when you will have your vehicle back and try very hard to meet that timeline. We will of course let you know as quickly as possible if there are any delays in returning a vehicle to you. Sometimes the vehicle needs disassembly of the impaired part so we can precisely determine the degree of damage as well as the amount of time needed to fix it.

We will keep you advised through the entire repair procedure. However, please call us any time through the restoration process should you have any questions or worries.

Any time you are involved in an automobile accident, you have to stop. And whenever there are personal injuries, or property damage, you must call the police.

Stay relaxed and steer clear of disputes. Don’t acknowledge legal responsibility.

Exchange name and address with all the other parties (we recommend you ask to see identification) and witnesses, if any. If possible also obtain insurance company details and take pictures from your phone camera.

Call 95332100 at any time of day or night to arrange for towing help.

Corben Smash Repairs will help with your insurance policy specifications, assessments and so forth. You are in great hands. If there is anything more you need, please contact us; we are here to help you.

If your vehicle is actually driveable, just bring it to our workshop for an estimate. We have the necessary claim forms in our office so we can help you process your claim right away.

A web based quotation is made via photographic data. It does not enable the individual providing the quotation a look at the vehicle body structural damage that lies behind the affected panels. If you get an Internet quotation do not be surprised in the event the smash repair shop wants to have a 2nd look once your vehicle arrives on-site to ascertain that there isn’t further body structure problems.

No, typically a single appraisal from your repairer is all that is needed except if your insurance coverage clearly requires otherwise. Corben Smash Repairs is an authorised repair centre for most major insurance providers.

We will need the name of your insurance provider and if feasible, the name and number of the other individual(s) involved in the accident. Corben Smash Repairs will help with documentation as well as claim processing to make the procedure as straight forward as we can.

We offer a lifetime warranty on all workmanship and manufacturer warranty on all authentic components. Therefore, the car repairs are guaranteed for the time you own the automobile.

We take all major credit cards. We also take payment via EFTPOS, cash and bank cheque. We accept personal cheques and direct deposits to our bank account but these need to be processed and cleared before you pick up your vehicle.

A web based quotation is made via photographic data. It does not enable the individual providing the quotation a look at the vehicle body structural damage that lies behind the affected panels. If you get an Internet quotation do not be surprised in the event the smash repair shop wants to have a 2nd look once your vehicle arrives on-site to ascertain that there isn’t further body structure problems.

Excess payments are gathered by the repairer, on behalf of your insurance provider. If the excess is ever applicable it will need to be paid for before or when collecting your vehicle.

Commonly a motor vehicle needs components from the car maker for a complete repair. These may not be available in the area, interstate or even the country when we are doing the repair. That increases the amount of time we are not working on your vehicle and lengthens the restoration time.

If you’ve got all the information on the third party concerned, there’s no good reason why an excess ought to apply. You’re far better getting the claim via your insurance coverage to stop all the delays and hassles connected with a 3rd party insurance claim. Allow your insurance provider do this for you.